Dear Suu Design team,
Using VTM for a year, I quoted this software in my recently published thesis work as beeing extremely helpful for several video analysis.
But, last week, after having dowloaded the latest version, when I run the VTM software, this automatically generates a Windows error (Using Windows XP SP3), see here :
EventType : clr20r3
P1 : videothumbnailsmaker.exe
P2 : 18.104.22.168
P3 : 4b7c7b49
P4 : mscorlib
P5 : 22.214.171.124
P6 : 4a7cd8f7
P7 : 31ce
P8 : 21
P9 : system.nullreferenceexception
I'm willing to buy a licence to continue my thesis work, especially by using VTM on a long list of videos. But, if the failure is attached to my system that'll definitively not be helpfull. I tested with both engine 1 and 2, with AVI, MPG.
My input working sources can be DVD Pal VOBs 720x576px or MPEG1 176x144px.
My output sources are all snapshots (sized 176x120) combine in one 7 row file with a timer watermark on each snapshot, and all the snapshots saved separatly.
Can you confirm that the software will be able to handle the files formats in a batch conversion process, and explain the current error cause.
Best from Paris, France.
Added (2010-02-28, 3:26 Pm)
1st issue solved by reading DIAG.LOG showing a DirectDraw issue.
I increasing graphic card capacity, this runs.
But... now second issue "FAIL" on test video render.
Go: Can't render the file, [C:\Documents and Settings\Admin\Desktop\VTS_02_1.mpg]
Go: Can't process the big picture.
Note that the file is 1MB large and with 176x144 picture size...
Any idea ?