Hi, I recently purchased the silver version of VTM and installed the Activation Key I received. The program now fails to make a thumbnail of any video I have tried. For example, in a directory with 90 short video clips, the common version of VTM created 79 out of 90 (11 failed) thumbnail files. With my silver version of VTM, it failed all 90. This is using Windows 7 64-bit.
Here are links to VTM screenshots;
Results of processing the same set of files with VTM Common,
Results of processing the same set of files with VTM Silver,
Why is this happening?